Customer Testimonials

The lady for customer service was very polite and courteous. Answered all my questions. Lovely to talk with. Great experience

I have to say that you have a fantastic team that is willing to collaborate on a situation and respond correctly with a solution.

A great company, with great customer service

Very responsive customer service. We needed longer screws to accommodate a thicker PCB and they were overnight shipped.

The product meets the purpose and engineering were responsive to meeting the requirements.

Randy Knudsen and his Ironwood team were very helpful with the Raytheon OMEGA socket effort and delivered on time and within budget and quality standards. Thanks!

Your phone staff is amazing!

I've used other grypper sockets in the past and liked working with them.

Pleasure and easy to work with.

The service and engineering support have been excellent!

Great engineering support.

Good product and services, Thank you for the support!

I appreciate all the technical information I receive from your team which is helpful to me and my team in getting the work done right away and correctly. They went above and beyond the customer's expectations.

Socket has worked very well for our applications - thank you!

The quality of socket is unmatched and delivered on time. Thank you!!

Meghann and Kayla are always great to work with!

Excellent communication. Thank you to Lorri Rauschke for always keeping me update on the progress of my PO until shipment. Well Done!

Overall, the support from Ironwood was outstanding. Really appreciate the support from Jacob Vavra and Team.

The whole Ironwood Team was very responsive. Special acknowledgement to Alex Nord, Dylan Peters, Randy Knudsen, and Lorri Rauschke. They made it easy to work with this custom order and meeting my timeframe!!! THANK YOU AGAIN!

I had a good experience with ironwood related to socket purchase and quality.

Mike Tully is great to work with. He is always very responsive and closes the loop. Ironwood Electronics has helped us keep multiple product lines running.

I had a great experience with Ironwood creating a custom socket to help us with our debug needs. I didn't use the website at all so can't comment on it. The sales and engineering teams were extremely responsive. The solution met our needs perfectly and the development and delivery time exceeded my expectations.

Alex was great to work with and received socket as plan. Thanks.

Working with Andy was extremely professional and responsive. I was surprised at how quickly the replies to requests for more information came. Highly recommend working with Ironwood in the future.

I'm very happy with the responsiveness to my custom socket needs.  I will continue to use Ironwood because of the customer service.

Lorrie Rausche was amazing!  Her customer service and follow up were outstanding!  She is definitely an asset to your company!!

I actually and really enjoy working with Kayla and Jason.  They are very, very supportive to me.

Very quick response on quotation and order. Thank you for your support.

All of the test sockets that we have procured from Ironwood have been high quality and extremely reliable. Thank you!

It was a pleasure to work with your team.  Your flexibility in splitting my order and coming in ahead of schedule advanced my schedule by 2 weeks.

So easy to work with Ironwood! I especially appreciate the thoughtfulness that went into the website. Tony DeZurik is a real standout in the organization as well.

The customer response was great.  Particularly Lorri Rauschke.  Very quickly resolve a purchasing issue we were having with a conflict in the UTEC and Ironwood systems.  It was a rat's nest and she was instrumental in solving the issue.  Impressive.  And everything else went smoothly as well.  Randy Knudson and Meagan Fedde were great to work with.  Asked for a part, given a part number and drawings.

Great packaging and product presentation, functions as desired and fits with our PCB very well. Thanks to the team!

We received the socket slugs, and they fit the socket perfectly. Thank you.

Everything was very satisfactory.

Ironwood responded very quickly and was able to expedite the product for us.

The first batch of the sockets worked flawlessly, 100% - an excellent job!

Keep up the great work!

Worked with Randy Knudsen, Tony DeZurik and Meghann Fedde. They were/are always helpful and very responsive. Thanks!

The quality of the socket is excellent.

These LPDDR4 grypper sockets work great! We had no issues with reflow & the device just works. It’s like they’re not even there. Thank you for the help!

Sales team was very responsive and helpful.

It is a pleasure to work with Brendan Schatz and the Ironwood team.

Great product. Will use company again in the future.

Delivery was super quick!

Ironwood sockets are the best available. Amazing. Working with Ironwood is also a pleasure, including help in locating the right socket, placing orders, installation, and troubleshooting. Top of the line.

I like working with your people.

Have been buying many sockets the last few month rand have been happy with the product.

Very happy with all of our Ironwood products to this date.

First time user/buyer of the Gripper sockets. Web page was easy to navigate. Placing the order was painless.

Great product, great service.

My sales person very responsive and knowledgeable about the product ! It's just great company as a whole my interaction with all was excellent.

Mike Tully was great to work with, grasped our design requirements, and was able to quickly provide us with a suitable solution.

Great engineering group. Very helpful and responsive.

I appreciate very much the extremely quick and supportive response in technical matters by Elena and Meghann as well as the administrative personnel.

Very happy with your customer service and the product. Would certainly recommend your company.

The right Part reasonable delivery and price.

I want to give special thanks to Jason Cramer, he moved mountains to help meet our demands.

I have been so appreciative for the above and beyond efforts made by Jason and the team at Ironwood to help expedite parts we needed urgently.

Response to contact with all personnel to date has been superb.

The ability to describe a unique need and forward from your web site worked out quite well. All contact with Ironwood reflected a genuine customer appreciation. I will not hesitate to select Ironwood for my future needs.

I want to emphasize the quality of the work provided by your French distributor Manudax. The strong reactivity, the efforts and the regularly follow-up of Manudax allowed me to reach a perfect timing for my project. The BGA (socket adapter) I have been provided are very satisfying.

I have checked the drawings and tech info, as well as what came with the previous sockets we ordered. Ironwood does a very thorough job with documentation!

Wow, thank you for such a quick response! That, along with the wonderful sockets, is why we love Ironwood!

Ironwood sockets perform extremely well, are sturdy and robust. Customer service is also best in class. You answer questions and provide help quickly and with the correct information. Ironwood is a great company with great products and people. Keep up the great work!

Everyone was very helpful putting me in contact with the right people to get my order placed. Delivery was quick and packed to survive shipment. Sockets look fine and should work just as well.

Pleasure to work with all Ironwood representatives

The purchase order proceeded in a timely way. I am very satisfied with Elena's work.

I'm really surprised by the high quality and the amazing technology (such as elastomers) of your products.

Alex did an excellent job supporting development of this relatively complicated socket.

I'm very satisfied with your high quality products.

I was very happy with my socket order. And the best part was that they were shipped 1 week ahead of schedule.

We are happy with the product we have received.

Iroonwood Electronics representative Elena & others are very responsive and supportive.

My sales person very responsive and knowledgeable about the product ! It's just great company as a whole my interaction with all was excellent.

Ironwood was very responsive in delivering the product early.

Thanks for the fluid service.

The response time for RFQ has been very good!

The package arrived today. I must say that the packaging quality is very high --- thank you!

As you see I am happy. We have not used it yet. I want to express particularly the quick response back from everyone, in particular Elena.

The box arrived safely today. You don't understand the small the size until you see it in front of you. Crazy, but beautiful. Thanks.

We have been pleased with your fixture for testing our SMD packages.

We've purchased and used some of your parts in the past and were very satisfied with the quality and usefulness of the product we purchased.

We received the sockets today. I was surprised because the process was so fast! Working with Ironwood was easy and fast! Thanks for all your help.

I like the Ironwood site- just like you said, easy to read, understand; product detail right where you expect it. Good job there.

Thanks for the follow-up. The parts recommended by Sultan look like what we need. He was able to provide me with exactly what I was looking for.

Congratulations to all on the 0.3mm pitch GT technology. Makes me wish I was still in the business. Ironwood never let me down when I needed them.

Hi Vinayak, Hi Jason, My apologies for not sending this earlier. Customer is happy with your sockets. I appreciate your work.

Earlier this year, in April, we ordered two sockets, which worked great for our application.

Thank you Lori, you guys come quite highly recommended.

I have used Ironwood in the past from the early 80's and early 90's. We are currently looking for 8p Socket. I will look on your website tomorrow.

The folks on your team (of particular note is one of you Application Engineers - Elena), really came through for us. This allowed us to resume shipments and helped minimize the financial impact to our division.

I am impressed as the sockets even arrived before the promise date! Got them today. Many thanks for making this happen, well appreciated. A new order should come in very soon...

We have used both your SSOP28 and TQFP44 in conjunction with your 8C2900 system in several projects with great results.

Wow excellent service. Pass on thanks to the people that made this happen. Thank you for the quick response!!!

Very good product that make my prototype project work.

Dear All, You really did it and sent the parts on Friday. Super. BMW is so happy to have the parts early this morning!! Thanks a lot!!! It was really great!

An impressive piece of mechanical engineering... Made in the USA? I noticed that the pogo pins have a special shape, that will break the (Sn)oxidation layer on the balls of the chip to reduce the pin-ball resistance.

Ironwood once again came thru and shipped product quickly. We greatly appreciate your great service and look forward to more orders coming your way.

I have been very pleased with Ironwood's sockets. We use them on our Altera Stratix 3 FPGA boards, and a number of our BGA chip package devices.

I have been very pleased with Ironwood's sockets. We use them on our Altera Stratix 3 FPGA boards, and a number of our BGA chip package devices.

We appreciate very much the help we received from you personally and high level of perfection that Ironwood demonstrated.

Thanks very much for your excellent service on the sockets, insulation plates, and the spare screws! The level of service and the professionalism of the staff at Ironwood makes your company a pleasure to do business with.

Our engineer checked a good sampling of the parts. He said they soldered very well and had no issues.

Ironwood once again came thru and shipped product quickly. We greatly appreciate your great service and look forward to more orders coming your way.

To my support team... Thank you! (I really do feel like I can count on y'all when something goes "tilt".) The replacement design works VERY well! I very much appreciate your support and willingness to swap out the problematic part. You guys are the best. Thank you!

Ironwood does it again! I've been a very happy customer using the SBT technology... now with Silver Button, I am happier still. Thank You Ironwood. Silver Button has moved to my number 1 choice for my next projects.

I've come to know that I can always rely on you guys. I can't tell you how valuable that is to me. I really appreciate your support.

Just a note saying how much I appreciate the support you and your staff have given us over the last few years, even as a small user of your sockets. It is a pleasure to work with you and your organization.

Thanks very much. In a world where customer service, let alone service for a non customer asking for help, is dead, your company is a refreshing change.

Great to work with on a semi-custom interposer. Looking forward to work you Ironwood again in the future.

I understand that another engineering team here has a good experience working with Ironwood on a custom socket. We are looking forward to working with you again.

We are pleased to inform you that the solution we ordered from Ironwood works great on our board here at Failure Analysis Lab!

I usually have technical questions and requests for Jacob, and I find his responses are quick and very helpful.

Thanks. That is a serious socket.

MANY thanks to your team for the prompt support and providing quality high performance sockets for us in 2016.

Thanks so much to the Ironwood team, for your hard work to deliver this order in a timely manner per our request.

Hello Ranjit- That is fantastic news. Congratulations, and my compliments and appreciation for beating the promised delivery.

Elena and Christie performed exceptionally well for L-3 completing a high priority set of interposers on a very short schedule. We appreciate the great work performed by Ironwood.

Technical support identified the part requested. Process of ordering as an overseas customer was straight forward. Delivered on time, very happy.

Thank you very much for rearranging your schedules to accommodate us so quickly. It is greatly appreciated. And the insulation plates arrived today and fit perfectly. Thank you again for the super-quick turnaround!

Lori Litchy did an excellent job in helping me get sockets on time. Her help saved our company time and money. Thanks Lori and Ironwood Electronics.

Ironwood BGA sockets worked extremely well for a debugging situation for an on-star phone.

Ironwood BGA sockets worked extremely well for a debugging situation for an on-star phone.

I have continued to use Ironwood through multiple companies -- it would be difficult doing what I do without your adapters and emulator headers. Hat's off!

Thank you! You guys are lifesavers when it comes to debug and development...

Thanks for getting us the 19x19mm sockets on schedule. We tried these on our boards with our device and they seem to work fine.

Thank you for your consistent and professional support. My relationship with Ironwood started when I was working at another company and have been delighted ever since. Keep up the good work!

Thank you for the order, we have received the sockets, installed them, and they are working nicely!

I have ordered several sockets with Ironwood and have never met any issues. I have been pleased working with Ironwood.

Thank You and the Ironwood Team!!!

I appreciate the quick turn around on these.

You guys delivered us a socket before noon on Monday, the 20th, so we could send it with our team flying to Taiwan. I appreciate your efforts. Thanks! You guys are awesome!

All service rendered is just fine for my part.

I received the parts, they are working great! I placed another order online last Thursday via the web.

The socket works well!!

We recently bought new sockets (namely SG-MLF-7005) for our current IC development. So far this technology satisfied our reliability and performance needs.

We've had good results with the socket in our testing.

We've had good results with the socket in our testing.

Our company has begun using your sockets for a different application and have been pleased.

Jennifer saved the day and found ADI the icguide we needed fora new product socket.

I just wanted to le you know the custom socket is really working fine. Thank you very much for your support on this project.

We thank you for your support. Especially this case, since there were limitation on PCB space, but your engineer(Sultan) helped us to meet our inquiry very well. It was good experience for us, too.

The engineer informed that they use socket C13744 with no problem and appreciated for your great help. We also thank you for your kind support always, this socket made a new experience to us to promote in future customers, thank you.

We are delighted with quality of the part. Thank you for all the expediting done at your end.

I have worked with Ironwood for a few custom sockets now and have always been please with service, interactions with designers, and quick turn around time.

It's a pleasure doing business with Ironwood and we've been appreciative of the dedication and response of all the Ironwood staff.

It's a pleasure doing business with Ironwood and we've been appreciative of the dedication and response of all the Ironwood staff.

We received the socket today, thank you for getting this to us so quickly. The socket works great! We will have some more projects like this later, so we will look forward to working with you more.

Thanks Linda - I have already received the sockets, and they work great!

Over the past decade, your work has always been of the very highest quality (though not without a few minor exceptions) and equally important has been the excellent and professional support that has been provided in response to my inquiries. Thanks to all for Ironwood Electronics being a great vendor of precision products.

Thank you very much for your support. As well as I know, for the past three months, I've receive the best support from Ironwood.

The performance of the socket clearly exceeds my expectations. Great work- great materials!

Please forward my appreciation to all involved for getting us the first-articles so promptly. The quality and workmanship is great. We really enjoy working with Ironwood.

We are very pleased with the look, feel and quality of the socket; it is far superior to our previous solution and the heatsink and fan unit looks most satisfactory. The isolation plate also fitted just fine with no need to remove the higher profile components.

Your team of customer support people especially, Meghann Fedde, are incredibly helpful and easy to work with.

Thx for the fabulous communication on this order.

Lori was extremely helpful and responsive. Thank you for the excellent customer service.

Thanks to the Ironwood team for getting the C13576 part out as soon as possible and getting it smoothly to the different addresses at the last minute.

I ordered this socket for the Virtex 2 pro before, works great would like 2 more. Thank you.

I thought we were in a big hole...can't get out...total chaos, Ironwood's last minute stunt helped us pull out.

We did our first run of production devices the other day with the fixture we bought from you previously, and it worked great.

Thanks for your support on these sockets. They are mounted on the boards and working good.

Always a pleasure dealing with Ironwood.

I received the PDA tester and at the first sight that looks wonderful!!! I have done the socket setup and the preliminary tests and it works!!! Thank you very much for your big effort in this project and for the professional work. Great job!

I have enjoyed working with Jason, and Meghann, and really appreciate their help!

Big thanks to the Ironwood team for getting this out today!

I have enjoyed working with Jason, and Meghann, and really appreciate their help!

Socket received last Thursday and first results are very good!!! Thank you very much for your very professional work.

I would like to thank Ironwood for the great product and support we got during the project- your high performance socket worked very well during the bring up.

Thanks for another year of great work.

I received the insulation plates today. Thank you for your awesome support!

I received the insulation plates today. Thank you for your awesome support!

We are very happy about the sockets we bought from you last month. We are thinking about getting one more of SG-MLF-7008.

Great turn-around. You exceeded our expectations. Thank you for your continued support.

I wanted to thank you on behalf of our company for taking the time to address our concerns and for your continuous support as one of our approved suppliers. Looking forward to a continuous business partnership.

Ironwood Electronics has always provided first class service to us. Thanks for samples and first class service.

Great turn-around. You exceeded our expectations. Thank you for your continued support.

I appreciate the great support we received from both Christie and Meghann. Very quick response to my request which was great.

I have worked with Ironwood for a few custom sockets now and have always been please with service, interactions with designers, and quick turn around time.

Very quick and accurate email responses, especially confirming correct socket selection for a given part.

Hereby, I want to let you know that BGA socket you have provided has been successfully used to solve problem with Altera device. It was very important for us and made one issue very clear. Thank you for your support in resolving this problem.

The sockets are working quite well thus far. Thanks for all your support. We will soon be purchasing more sockets. Thanks.

Great! Thanks for the quick reply. Everything is working well with the system and again I am very happy with it. I manage to hook it to a python script as well, which allow us to do remote controlling.